Terms of service

1. Acceptance of Terms

By accessing or using CielBloom's website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our services.

2. User Responsibilities

  • You must be at least 18 years old or have parental consent to make purchases
  • You are responsible for maintaining the confidentiality of your account credentials
  • All information provided must be accurate and current
  • Prohibited activities include fraud, unauthorized commercial use, and any illegal conduct

3. Product Information

We make every effort to display our Tank Tops, Crop Tops, Swimwear and other products as accurately as possible. However, actual colors and fit may vary slightly due to monitor settings and individual body measurements.

4. Intellectual Property

All content on CielBloom, including designs, logos, product images and descriptions are our exclusive property. Unauthorized use, reproduction or distribution of any content is strictly prohibited.

5. Limitation of Liability

CielBloom shall not be liable for any indirect, incidental or consequential damages arising from:

  • Product use or misuse
  • Unauthorized access to user data
  • Service interruptions or technical issues
  • Third-party actions

6. Returns & Refunds

We accept returns within 30 days of purchase for unworn, unwashed items with original tags attached. Swimwear must be returned with hygienic liners intact.

Refunds will be processed within 14 business days after we receive the returned items. Shipping costs are non-refundable unless the return is due to our error.

7. Dispute Resolution

Any disputes shall first attempt to be resolved through good-faith negotiations. If unresolved, disputes will be settled through binding arbitration in accordance with the laws of our jurisdiction.

8. Policy Changes

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where CielBloom is registered, without regard to its conflict of law provisions.